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Core business processes form the foundation of the most successful business initiatives. Business environments today are more distributed than ever due to mergers, global expansion, outsourcing and the ability to move content between offices, partners, suppliers, and customers. Parrot Systems helps integrate and streamline business systems and processes across business units and company sites to allow employees, decision-makers, and partners to readily access corporate and customer data, regardless of application, platform, data format or physical location.

We focus on defining customer needs and required functionality early in the development cycle, documenting requirements, and then proceeding with design synthesis and system validation while considering the complete problem. We integrate all the disciplines into an effort forming a structured development process that proceeds from concept to production to operation. Parrot Systems considers both the business and the technical needs of all customers with the goal of providing a quality product that meets the user's needs.

Here we break down our systems engineering services into several key areas:

Systems Architecture

  • Planning, analysis, and assessment
    • Hardware recommendations
    • Software and/or Operating System (OS) recommendations
    • Platform
    • Web
  • Integration
    • Host systems
    • Third party
  • Network topology consultation

Performance Tuning and Evaluations

  • Bottleneck determination
  • Performance tuning
    • OS-specific performance enhancements
    • Application-specific performance enhancements
  • Load balancing
  • Scalability analysis
  • Redundancy (host and/or network route redundancy)

Systems Analysis

  • On-site system auditing
  • Configuration analysis
  • System tuning and operation recommendations
  • Maintenance automation
  • Personnel skillset and training recommendations
  • System documentation
    • System architecture guides
    • System tunning and operation
    • Administration guides
    • Troubleshooting guides
    • Test plan

Industry Specific Engineering

  • Search & Retrieval
    • Internet/Intranet
    • Distributed high performance systems
    • Mission critical (24x7x365 availability)
    • Content management integration
    • Categorization
    • Content notification delivery
    • Fully customized interface
  • Portals
    • Applet development
    • SSO/Authentication integration
    • Security
    • Scalability analysis and planning
  • ISP
    • Billing and accounting integration
    • Payment services
    • Authentication/RADIUS integration
    • Account/Services activation
    • Dialer/portal customization